Our Happy Customers
Very helpful and friendly agent. Helped through-out the process in getting the deal we wanted, and knew what she was doing. Would recommend.
I have lived at the Vie for over 3 years now, im leaving at the end of december. It's been a pleasure dealing with Suttons, any issues, which have been minimal have been sorted quickly. We have had painting done by Tony who did a great job to freshen up the place. Justin has been great to deal with and only a phonecall or email away, it's been great to know that Suttons have our best interest at heart. Thanks for the memories at the Vie!!
We have been using Suttons to rent out our property for nearly 4 years. At the outset we met with a few agents and decided to choose them based on their assessment of the property, (its sale value and its rental value) which I considered to be the most realistic.
They found us a tenant very quickly who was an absolute gem and following on from him we have had the property occupied consistently. We haven't had any problems so far with tenants being unsuitable or not paying their rent. Any problems with the flat get sorted out quickly, any repairs are done with our consultation and the cost has been reasonable. We live in a different part of the country and they have done a very good job of managing the property for us so we just don't worry about it at all. The staff have always been helpful. I have had advice from them regarding the property that has been very useful and they have put me in contact with people to help us when we needed it. I would recommend them.
Suttons City Living have been managing my apt in Manchester City Centre for the past 10 years now. A testament to the length my agreement with them, shows how very satisfied I am with the service which I have received.
Whilst there is a turnover in the Lettings Staff, the one consistent factor over the past decade has been Emma Martin, the extremely efficient lady who deals with all of my financial matters. The best way to describe Emma is an uber professional. Emma is clearly extremely competent at her job and also very efficient- answering the numerous queries which I have within a matter of hours.
One of my biggest bug bears with the UK service industry is the lack of customer service. However, Emma bucks that trend in every way. I just wish she could be cloned, which would make the customer service world a far better place.
Well done Emma and keep up the very good work
TahsinSuttons manage my city centre apartment that I rent out - fantastic job over the past 3 years. I am very happy with them and they are on the end of the phone or in person whenever I have any questions or issues. Friendly and efficient and would recommend this family firm.Lucy D
Suttons City Living have looked after a portfolio of apartments for me in Manchester for 8 years now. Their service and ability has been unquestionable.
I have found both Rob Kenyon and Jonathan Martin to be a vital source of information throughout the time. I would highly recommend them for looking after your buy to let portfolio.
8 years on I am now selling my portfolio in the City and already SCL have sold 5 apartments for me this year. Again their knowledge and ability of putting buyer and seller together with their market knowledge has lead to speedy transactions. Their network of connections spreads far and wide.
Personally an estate agent is all about the people, SCL have a great team and its very clear that there are strong small business family values at the heart, something national agents totally lack.
I feel having had my property for several years and having used most of the agents in Manchester and found them wanting I wanted to share the very positive experience I have had in dealing with Suttons City Living.
I approached Suttons after a bad experience with another agent.I telephoned to ask for someone to look at my property expecting to have to make an appointment several days in advance .Despite calling at the end of the day I was told if I was available they could meet me at the property within 20 minutes.After suffering the indifference of several other agents in town I was pleasantly surprised.Jonathan Martin the manager met me and I was immediately impressed with his knowledge of the market and by the fact that he didn't try to get my business by over valuing the property.Initially, I wanted to rent the flat and by the end of our meeting I was so confident I had found the right agent I gave Jonathan a key there and then.I had two viewings that weekend with offers following shortly afterwards.
Once I decided to market the flat for sale it was only around six weeks before they found me a buyer.Rob Kenyon saw the sale through from beginning to end making sure everything stayed on track.It.I really cant recommend Suttons Highly enough, they are pro active, professional and really nice people to do business with.Reviewed by TLL
Would recommend. We did not originally rent our flat through this agency but they manage the building we live in. Any problems we have had (which have only been minor) have been dealt with quickly and efficiently by Amy. I've rented with a lot of agencies and this has been one of the best/A Google User